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November 2017

Every organisation has values. The challenge, however, is that these are usually different from those written on the poster. To cite an infamous example, Enron’s espoused values were communication, respect, excellence and, you guessed it, integrity. The gap between espoused values and how people actually behave in organisations is largely a

Mask: How leaders conceal imperfections and adopt a persona Learn how leaders can drop their mask and embrace a more authentic approach to leadership.

Trust is one of those concepts that can mean different things to different people. Some people describe it as a feeling, a primary example is when people say “I can’t quite put my finger on it, but I just don’t trust him.” This kind of gut response isn’t very helpful,